1. Application
To start your treatment process, you can contact us via our website, our social media accounts, or directly through our offices. After receiving your application, our expert team evaluates the most suitable hospital and treatment options for you.

2. Treatment Plan and Offer Preparation
Following your application, a detailed treatment plan and quotation are prepared by our partner hospitals. These documents are presented to you by our medical coordinators with clear explanations. This way, you can understand every step of the process and make an informed decision.

3. Approval and Appointment
Once you approve the plan, your appointment is scheduled and your treatment process is organized step by step. Throughout the entire process, your dedicated coordinator provides all the necessary guidance.

4. Travel Organization
You can travel to Türkiye either by air or by land. We support you at every stage of your travel planning.

5. Flight and Transfer Service
After purchasing your flight ticket, it is sufficient to share your flight details with us. Our team will meet you at the airport and take you directly to the hospital or your accommodation with our private transfer service.

6. Visa Support
For patients who require a visa, we provide free visa consultancy and support to ensure the process runs smoothly.

As MPGCARE, we cooperate with many distinguished hospitals across Türkiye that provide services in line with international standards. After we receive your application, our expert team carefully selects the most suitable hospital and physician for your medical condition and the medical specialty you require.

If you would like to have your treatment with a specific doctor or at a particular hospital, we organize your appointment process directly with that institution in line with your request. In this way, we offer you a treatment experience that is both safe and fully personalized.

Our general practice is not to ask our patients for a deposit or advance payment. However, in some special cases, our partner hospitals may request a deposit for pre-approval or reservation purposes. If such a requirement arises, all relevant information and documents (including the preliminary cost estimate and treatment plan) are shared with you in a clear and transparent manner.

At MPGCARE, we prioritize trust, transparency and patient satisfaction in all financial processes.

Throughout your treatment process, experienced healthcare professionals and patient consultants will take close care of you. While your doctor and nursing team closely monitor all medical procedures, our patient consultants and coordinators guide you at every stage.

In addition, to make sure you do not experience any difficulties in communication, our free interpreter service is always at your disposal. When needed, you can reach our interpreting team 24/7 and receive support at every step of your journey.

After your arrival, our team will be ready to welcome you. At airports where our office is located, our guidance team will direct you straight to our office, and from there your private transfer process will begin.

At airports where we do not have an office, our transfer team will be waiting for you at the exit gate with a welcome sign showing your name. After meeting you, you will be safely taken by private vehicle directly to the hospital or to your accommodation address.

You do not need to worry. We work with leading hospitals in Türkiye that prioritize patient comfort. After you are admitted, a professional team of doctors, nurses and patient consultants will be by your side whenever you need support.

In addition, whenever you need help with communication, our interpreter team is available 24/7 to assist you at every stage of the process. This way, you can feel safe and fully supported throughout your treatment.

The preliminary cost estimate provided to you is prepared based on the official information and treatment plan received from the partner hospital. However, if additional tests or extra procedures are required during the diagnosis or treatment process, the total cost may be updated.

At MPGCARE, we stay in constant contact with the hospitals to ensure that the entire process is transparent and predictable. In the event of any change or additional cost, we inform you in a timely manner and guarantee that no procedure will be carried out without your approval.

With your doctor’s approval, you can take part in short rest and sightseeing activities in the city where you are receiving treatment. In many cities across Türkiye, there are safe and enjoyable sightseeing options that are compatible with health tourism.

In Istanbul, the Historical Peninsula and Bosphorus tours; in Ordu, Boztepe and the highlands; in Samsun, the coastal promenade; in Trabzon, Uzungöl and the Sümela Monastery; and in Kocaeli, regions such as Maşukiye and Kartepe stand out with their natural beauty and cultural richness.

Our MPGCARE team can also provide you with personalized suggestions and guidance for short cultural trips after your treatment, if you wish.

To reach us as quickly as possible, you can fill out the application form on our website, send us a message via our social media accounts, or contact our offices directly.

As soon as you share your flight details with us, your airport meet-and-greet and transfer process will be planned, and the confirmation information will be sent to you.

In addition, for our patients who require a visa, we provide free visa consultancy and support services to ensure the process runs smoothly.